Frequently Asked Questions

Get answers to common questions about LED Rental Panel 2.

We include clear instructions, a stand, and safety guidelines. Position the panel 6-12 inches from skin, wear protective eyewear, and run recommended 10-20 minute sessions once or twice daily. For best results, cleanse skin beforehand and avoid direct eye exposure.

Yes - you can extend your LED Rental Panel 2 by contacting us before your due date. Extensions are billed per day, subject to availability, and we'll confirm pickup or new return arrangements.

The device uses safe, low-level LEDs cleared for at-home use. If you have epilepsy, photosensitivity, or are pregnant, consult your physician. Discontinue use if irritation occurs and follow supplied safety guidelines.

Many clients notice reduced redness, improved texture, and brighter complexion after consistent sessions. Results vary by skin type; best outcomes appear after multiple weeks and combined with a proper at-home skincare routine.

You don't need specialized products, but gentle cleansers and hydrating serums boost results. Avoid photosensitizing ingredients like retinol immediately before sessions; apply lightweight moisturizers and sunscreen after treatment for daytime protection and to maintain improvements.

Return packaging includes prepaid label and drop-off instructions. Wipe the panel with included disinfectant, secure it in the case, and schedule pickup or drop-off by the return date to avoid extra fees.